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Unable to cancel/Close the Create Work Order popup from an Object (Doc ID 2659555.1)

Last updated on JUNE 26, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE:

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Customer is trying to create a work order from an install base asset object . Save and Close,Cancel button are freezed on create work order popup window.

 

STEPS TO REPRODUCE:

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1. Go to Navigator-> Service-> Installed Base Assets

2. Search and Find an existing Installed base Asset.

3. Go to Work Orders subtab and click on any Work Order Number.

4. Nothing happens.   

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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