Unable to cancel/Close the Create Work Order popup from an Object
(Doc ID 2659555.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
ISSUE:
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Customer is trying to create a work order from an install base asset object . Save and Close,Cancel button are freezed on create work order popup window.
STEPS TO REPRODUCE:
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1. Go to Navigator-> Service-> Installed Base Assets
2. Search and Find an existing Installed base Asset.
3. Go to Work Orders subtab and click on any Work Order Number.
4. Nothing happens.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |