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Generate the dunning letters from Strategies (Doc ID 2660979.1)

Last updated on JUNE 30, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Other Issues

When attempting to send dunning letters through automatic strategies,
the following error occurs.

ERROR
-----------------------
 A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a customer
2.Create a due dated passed transaction
3.Define strategies and run the process automatic strategies, trigger "Send Dunning Letter"

Cause

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In this Document
Symptoms
Cause
Solution


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