Generate the dunning letters from Strategies
(Doc ID 2660979.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Other Issues
When attempting to send dunning letters through automatic strategies,
the following error occurs.
ERROR
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A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.
STEPS
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The issue can be reproduced at will with the following steps:
1.Create a customer
2.Create a due dated passed transaction
3.Define strategies and run the process automatic strategies, trigger "Send Dunning Letter"
Cause
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In this Document
Symptoms |
Cause |
Solution |