Generate the dunning letters from Strategies
(Doc ID 2660979.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Other Issues
When attempting to send dunning letters through automatic strategies,
the following error occurs.
ERROR
-----------------------
A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a customer
2.Create a due dated passed transaction
3.Define strategies and run the process automatic strategies, trigger "Send Dunning Letter"
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |