My Oracle Support Banner

Generate the dunning letters from Strategies (Doc ID 2660979.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Other Issues

When attempting to send dunning letters through automatic strategies,
the following error occurs.

 A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.

The issue can be reproduced at will with the following steps:
1.Create a customer
2.Create a due dated passed transaction
3.Define strategies and run the process automatic strategies, trigger "Send Dunning Letter"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.