My Oracle Support Banner

Importing Customers Using Upload Customer from spreadsheet Is Assigning Customer Accounts And Sites To An Existing Party. (Doc ID 2662345.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion Receivables, Importing customers using Upload Customer from spreadsheet is assigning customer accounts and sites to an existing party.


Expected Behavior
Expecting to be able to create a new customer.

Steps to Reproduce the issue

The issue can be reproduced at will with the following steps:

  1. On Navigator.
  2. Go to Receivables > Billing.
  3. Import using Upload Customer from spreadsheet.
  4. Run the import.
  5. Reviewed the imported customer and observed the problem described appear.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.