My Oracle Support Banner

Import Sales Products From PIM Data Hub Doesn't Executing (Doc ID 2662456.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Sales, Sales Catalog


Trying to execute the process due to update the products catalog in Engagement cloud but before the process execution comes the error message:
Unable to retrieve content. Additional information for "Remote Region error #37":

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #37":


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

- NAV to Schedule New Process
- Import Sales Product from PIM Data Hub
- Click OK
- Pop-up error "Unable to retrieve content. Additional information for "Remote Region error #37"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.