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Error "Cannot Download The Application" When Attempting to Install P6 Professional via ClickOnce after a Cloud Environment Upgrade (Doc ID 2662839.1)

Last updated on JULY 24, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.


When attempting to install P6 Professional via running the setup.exe ClickOnce installer after the Cloud environment has been upgraded to a new major version, the following error occurs.

Cannot Download The Application. The application is missing required files. Contact the vendor for assistance.




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