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PRC: Oracle Cloud - Unable to View the Comments Added During Procurement Contract Approval Cycle (Doc ID 2663123.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Fusion Procurement Contracts Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.21.10.0 to 11.13.21.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Procurement Contracts Generic Issues

Observed Behavior

Comments added during the approval cycle of a Procurement Contract are neither viewable in the Contract History or the Approval History.

Expected Behavior

Comments added during the approval cycle of a Procurement Contract are viewable in the Contract History and the Approval History.

Steps

1. Submit new Contract for approval with comment

2. After approval observe that the original comment is neither viewable in the Contract History or the Approval History.

3. Amend contract and submit for re-approval with comment

4. Observe that the comments entered are neither viewable in the Contract History or the Approval History.

Cause

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In this Document
Symptoms
Cause
Solution


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