Fusion Benefits: Coverage Amount Is Not Getting Carried Over When There Is A Gap In Coverage (Doc ID 2663950.1)

Last updated on FEBRUARY 06, 2023

Applies to:

Symptoms

Coverage Amount is not getting carried over when there is a gap in coverage.

Requirement: Coverage amount for FSA and Voluntary Life plans need to carry over when an employee returns from leave, after benefits gets end-dated when the employee goes for leave.

A life event is triggered when the employee goes into leave which would end-date all benefits as of the end of month. When the employee returns from leave after a certain period of time, another life event is triggered which would reinstate all benefit enrollments. A default enrollment formula is used at the plan type level to copy benefits enrollment data, so that benefits can be reinstated. Even though all other plan enrollments are reinstated with the use of default enrollment formula, the coverage amount for FSA and Voluntary Life plans are not getting carried over, when a gap in coverage occurs. The coverage amounts for FSA and Voluntary Life plans are getting reset to their defaults.

Changes

Cause

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