My Oracle Support Banner

OAC: DV/Data Replication Connection: Oracle Service Cloud (RightNow)(OSvC) : Failed to save the connection Internal Error (Doc ID 2664796.1)

Last updated on MAY 06, 2020

Applies to:

Oracle Analytics Cloud - Classic - Version N/A and later
Information in this document applies to any platform.


In Oracle Analytics Cloud, DV/Data Replication connection to Oracle Service Cloud (RightNow)(OSvC) fails to save with the following error  :

Failed to save the connection
Internal Error


Oracle Service Cloud Trace return :

"type": "https://<hostname>",
"title": "You are not authorised to use this site",
"status": 401,
"detail": "You are not authorized to use this site",
"instance": "https://<hostname> releaseinformation.release from systeminformation",
"o:errorCode": "OSC-CREST-00014"



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.