Smart Link Opening Default PUBLIC Field Screen Set Instead Of The Custom Screen Set For GTM Transactions (Doc ID 2665054.1)

Last updated on APRIL 30, 2020

Applies to:

Symptoms

Field Screen Set is setup for Buy Shipment via Manager User Access
It works fine for Order Release. When we click on "Related Buy Shipments" from the Smart Link option of any Order Release object,
it correctly opens the results page of the custom buy shipment page showing up the shipment
However when we go to Trade Transactions in GTM and do a similar action and click on related shipment, it opens up the seeded default Buy Shipment Results page and not custom screen as expected


STEPS
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The issue can be reproduced at will with the following steps:
01. Via Manage User Access - Field Screen Set , we have associated Buy Shipment Query Id to Custom Screen Set
02. Navigated to Order Release and then do a right click to invoke smart links page and select the "related buy shipment"
03. The results page is correct & is the custom screen set that we linked in field screen set
04. If we now navigate to Trade Transaction and then do a right click to invoke smart links page and select the "related buy shipment", it opens up the default public buy shipment page (not the custom buy shipment page that we expect based on field screen set and that is working for order release)

Cause

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