FA: SCM: OM: Page goes Blank While Creating a Revision for Partially Closed Sales Order
(Doc ID 2665154.1)
Last updated on MAY 06, 2022
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 to 11.13.20.01.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Manage Orders
ACTUAL BEHAVIOR
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For a sales order with header status as Partially closed, on clicking Create Revision under Actions, the page goes blank. Revision does not get created.
EXPECTED BEHAVIOR
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Edit order page should get displayed and it should allow to revise the sales order details.
STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Orders>Search order
2. Actions>Create revision
BUSINESS IMPACT
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Due to this issue, users cannot create sales order revision. They cannot cancel the required sales order lines.
Changes
Not applicable.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |