My Oracle Support Banner

Quick Pay And Calculate Payroll Return No Calculations (Doc ID 2665245.1)

Last updated on SEPTEMBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Global Payroll

ACTUAL BEHAVIOR
-----------------------------
 - When attempting to run payroll, only 0.00 values are appearing in the statement of earnings.

EXPECTED BEHAVIOR
-----------------------
 - Expecting element entry values to appear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a payroll user.
2. Go to Navigator > My Client > Payroll
3. Click on Payroll Flows
4. Select Legislative Data Group > Search for Calculate Payroll.
5. Enter Parameters > Submit
6. Noted Behavior Displayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.