Not Able To Create Items Inside Products Object Under Sales Area
(Doc ID 2665253.1)
Last updated on MAY 05, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Sales, Sales Catalog
Receiving the below error messages when trying to create am item from Sales Area --> Products
ERROR
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1004 (MCX) has the following errors. (EGP-2775298)
Error
WIP attribute cannot be set if the item is not an inventory item. (EGP-2775151)
Error
Only Shippable Items can be present in an Internal Order. (EGP-2775320)
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Navigator --> Products (under Sales tab)
2. Click on Create Product
3. Fill in the required fields and click on Save
4. Receive Error Messages
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |