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Not Able To Create Items Inside Products Object Under Sales Area (Doc ID 2665253.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Sales, Sales Catalog

Receiving the below error messages when trying to create am item from Sales Area --> Products
 

ERROR
-----------------------
1004 (MCX) has the following errors. (EGP-2775298)
Error
WIP attribute cannot be set if the item is not an inventory item. (EGP-2775151)
Error
Only Shippable Items can be present in an Internal Order. (EGP-2775320)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator --> Products (under Sales tab)
2. Click on Create Product
3. Fill in the required fields and click on Save
4. Receive Error Messages

Cause

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In this Document
Symptoms
Cause
Solution
References


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