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20C Different approval notification template after upgrade to 20C for Journals and Invoices (Doc ID 2665891.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Payables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

We enabled the feature "Configurable Journal Workflow Notifications" and tried to make some change to the template. We observed that the template provided in Reports and analytics -> Shared Folder -> Financials -> Workflow Notifications-> General Ledger -> Journals is way different than the seeded template that we receive before this feature enabled.

Please provide the way to revert back to seeded notification functionality.

Solution

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In this Document
Goal
Solution
References


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