FA:SCM:INV-Sales Order Issue Transaction Stuck in Interface While Perform Quick Ship From Non-Reservable Subinventory
(Doc ID 2665975.1)
Last updated on APRIL 02, 2024
Applies to:
Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
PROBLEM STATEMENT
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When attempting to perform quick ship from Non Reservable Subinventory , sales order issue transaction stuck in interface.
ERROR
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INV_MATRX_MRP_UPDATE_ERROR
The reservations cannot be updated or deleted for the material transaction row. Details in the Inventory log file, Reservations section.
STEPS TO REPRODUCE
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1. Goto to applications
2. goto Order Management
3. Create Order
4. Select the Order Type ( Order Orchestration Process Definition is defined to avoid Reservations Step)
5. Select the Item with Quantity and Click on Add
Note: Item is not having enough Stock in Non Reservable Subinventory
6. Click on Submit
7. Order Line Status is Awaiting Shipping
8. Supply chain Execution ->Inventory Management
9. Task List->Shipments->Manage Shipment lines
10.Enter Order Number and Click on Search
11. Enter the Shipped Qty and Source Subinventory ( Non Reservable Subinventory)
12. Save
13. Quick Ship Status will be Enabled
14. Click on Ship Confirm
15. Sales Order Issue Transaction will be Stuck ( Task List->Manage Pending Transactions)
Note:
1. Item is Reservable
2. Subinventory Material Status is Non Reservable
3. Organization enabled with Allow Negative Balances
EXPECTED BEHAVIOR
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Sales Order Issue transaction should not stuck in Interface.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |