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Fusion RCV: "An Error Occurred. Contact Help Desk" When Creating Receipt (Doc ID 2666583.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Receiving - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Users are getting error when creating receipt.
 
Error

Application

  "An error occurred. Contact Help Desk" .

 
Output of Receiving Document Activity Report (reference Doc ID 1910762.1) - in the section "Staged Receiving Header Interface Information" - shows following:

 



Steps To Reproduce
1. Procurement > My Receipts
2. Search and select PO Line
3. Click Receive and on Create Receipts UI, get reported error. 



Cause

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In this Document
Symptoms
Cause
Solution
References


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