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Unable to edit/save account due to error: An application error occurred. See the incident log for more information (Doc ID 2666854.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When trying to edit the data for customer customers and saving the changes, an error occurs. Also the page gets refreshed once we navigate to Profile History tab.

ERROR
-----------------------

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: xx, Server Domain: FADomain, Server Instance: UIServer_xx, Application Name: ORA_FSCM_UIAPP

Cause

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In this Document
Symptoms
Cause
Solution
References


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