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Field Trigger Is Not Working As Expected for Fixed Choice List Fields. (Doc ID 2667110.1)

Last updated on JUNE 27, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

We have a custom Fixed Choice List field called Survey Type in Service Request. Based on the Category(Dynamic Choice List), we are trying to set the Survey Type. We are writing script in field trigger on Category. But it is not working as expected.


Cause

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In this Document
Symptoms
Cause
Solution
References


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