My Oracle Support Banner

Calling Responsys Rest API From OIC With OAuth Authentication In Rest Adapter Fails With Error "401 Unauthorized Not a valid token" (Doc ID 2667489.1)

Last updated on APRIL 09, 2021

Applies to:

Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Rest Adapter

Invoking Responsys REST endpoint with OAuth Authentication from OIC fails with error

ERROR
-----------------------
messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
parts: {{
CODE={http://schemas.oracle.com/bpel/extension}remoteFault
,SUMMARY=ICS runtime execution error
,DETAIL=
http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.2Unauthorized401<![CDATA[DELETE https://<host>/rest/api/v1.3/folders/!MasterData/suppData/SUPP_PRODUCTS/members?qa=PRODUCT_ID&fs=PRODUCT_ID&id=DPA8809139568683_1 returned a response status of 401 Unauthorized]]><![CDATA[{"type":"","title":"Not a valid token".>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Call Responsys from OIC Rest Adapter

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.