How To Add Related Service Request Link To Email Template?
(Doc ID 2668302.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Goal
Can I add related service request link to email template notification, so when the assigned agent get the email notification they can click the link from email then they will redirect to related service request?
The need is: when the SR is created, an email to be sent, with a link included, and when the link is accessed, that SR to be opened in Browser.
How can that be achieved?
Solution
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In this Document
Goal |
Solution |
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