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Getting Error "A More Recent Credit Memo Was Applied To This Transaction. (AR-856210)" When Trying To Complete Credit Memo (Doc ID 2668707.1)

Last updated on MAY 11, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Billing - Transactions,

Getting below error message when trying to complete a credit memo.

"A more recent credit memo was applied to this transaction. (AR-856210)"


Steps to Reproduce :

The issue can be reproduced by following below steps.

Navigate to Receivables>Billing>Manage Transactions



Business Impact
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply the Credit Memo to Invoice

Changes

 No Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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