My Oracle Support Banner

Credit Memo Not Created From Dispute Even Though Dispute Is Approved (Doc ID 2670866.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Upon disputing a transaction the Credit Memo is not getting generated, although the dispute is approved.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.