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"Database deadlock detected" Error During Agent Action "ORDER RELEASE - MOD - PROPAGATE CHANGES" With Multiple Order Updates on Same Shipment (Doc ID 2670873.1)

Last updated on MAY 15, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.2.0 and later
Information in this document applies to any platform.


An OMD agent is configured with the action: "ORDER RELEASE - MOD - PROPAGATE CHANGES". Multiple Order Releases are planned onto a Shipment. Updates arrive via XML for these Order Releases all at the same time. Mutliple OMD agents are therefore triggered all for the same shipment.

They eventually error with the following




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