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Fusion Benefits: Self Reported Life Event is Created in Manual Status (Doc ID 2671276.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

 When the user reports a life event, this is automatically created in manual status. The person cannot make enrollment changes and additional processing is required from Benefits administrators.

This happens in case a previous life event exists in Started status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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