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Fusion Benefits: Self Reported Life Event is Created in Manual Status (Doc ID 2671276.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

When the user reports a life event, this is automatically created in manual status. The person cannot make enrollment changes and additional processing is required from Benefits administrators.

This happens in case a previous life event exists in Started status.

 

Why is the life event automatically created in Manual status?
 

Solution

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In this Document
Goal
Solution
References


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