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Error while Creating a site for the Existing customer with DUN or STMT or LEGAL as purpose (Doc ID 2672189.1)

Last updated on MAY 20, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Customer Import

When attempting to load the customers using Spreadsheet
the following error occurs.

ERROR
-----------------------
The following combination of columns already exists for the given date range: SITE_USE_CODE CUST_ACCT_SITE_ID and SET_ID. Enter a unique combination.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download the Spreadsheet using Download Spreadsheet Task
2. Fill the necessary information
3. Generate the Zip and upload the customers

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to create customers

Changes

Code Fix in 20A to restrict a new site creation with Purpose as "DUN" or "STMT" or "LEGAL"
When users import new account with multiple sites with STMT and DUN purpose, it allows such a creation. However, this is not allowed on the UI or when the Import of Sites under an account with these purposes
Fix via BUG 30208477 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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