Inbound Email Does Not Create Service Request
(Doc ID 2672780.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
Inbound email does not create a new service request
ERROR
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DELIVERY_TO_CLIENT_PENDING
STEPS
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The issue can be reproduced at will with the following steps:
1. Send an e-mail to inbound e-mail address which is set up as SVC inbound e-mail address
2. e-mail inbound access has above failed message.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |