My Oracle Support Banner

Eloqua: Cloud App: Cannot Set up Response Rules for New CRM Integrations (Doc ID 2672927.1)

Last updated on JULY 27, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

 When following the steps for setting up the Salesforce Integration app or Oracle Cx Sales Integration app Campaign Response actions. The Response Rule menu cannot be configured.

Changes

The native integration for Salesfore and Cx Sales Cloud is no longer available. All new integrations use Salesforce or Cx Sales Cloud require the use of an integration app.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
 Related Reading
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.