Unable To Close Payables Period Due To Approved Intercompany Transaction (Doc ID 2673686.1)

Last updated on OCTOBER 03, 2023

Applies to:

Symptoms

On : 11.13.20.04.0 version, Capture Transactions-Manage Intercompany Transactions


When trying to close Payables AP period, the Period Close Exceptions report displays an open approved intercompany transaction for the respective period.

This transaction is stuck in approved status since the rate type defined on the intercompany transaction Fixed Rate is not defined for the currencies used in the transaction.
This particular rate type is not in use, and hence the rates are not defined.

When trying to transfer the batch xxxx to Receivables, the following error occurs:

ERROR
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The rate type MXN to GBP does not exist.

STEPS
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The issue can be reproduced at will with the following steps:
1. go to General Accounting > Period Close > try to close period PERIOD_NAME for ledger AAAA
2. period close exceptions report displays the open intercompany transaction
3. go to Intercompany accounting > Transactions > Transfer Intercompany transactions to Receivables
4. check the error on missing rate

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot close payables period.

Cause

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