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Unable To Adjust Credit Memos From The Collections Module (Doc ID 2674974.1)

Last updated on MAY 03, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

We have some invoices and credit memo in Delinquent status. User is trying to adjust the credit memo and he is getting the below error:

"The amount should be negative". The credit memo is already negative and we have to adjust it with positive amount. The approval limits are in place.

Solution

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In this Document
Goal
Solution
References


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