Unable to View Old Payslips After Instance Refresh
(Doc ID 2675164.1)
Last updated on SEPTEMBER 02, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version or above, Global Payroll
Unable to view previous Payslips after an Instance Refresh (P2T).
The Payslips are intact in Production instance from where the refresh is made.
ERROR
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Failed to load PDF document
STEPS
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The issue can be reproduced at will with the following steps:
1. Me > Payslip
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view payslip
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |