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Unable to View Old Payslips After Instance Refresh (Doc ID 2675164.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version or above, Global Payroll

Unable to view previous Payslips after an Instance Refresh (P2T).

The Payslips are intact in Production instance from where the refresh is made.


ERROR
-----------------------
Failed to load PDF document


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Me > Payslip

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view payslip

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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