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Unable To Access Advanced Collections Setup Tasks For Collections Manager Job Role (Doc ID 2675474.1)

Last updated on JUNE 01, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

Why a user with collection manager role is unable to see Setup and Maintenance in springboard

Expect that user with the Collections Manager job role be able to navigate to Setup and Maintenance to perform the following Advanced Collections Setup tasks:

Manage Collections Scoring
Manage Collections Strategy Tasks
Manage Collections Strategies
Manage Collections Scoring and Strategy Assignments
 

Solution

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In this Document
Goal
Solution
References


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