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Running Lockbox Process Is Ending With Errors: ORA-01843: not a valid month and ORA-01722: invalid number. (Doc ID 2676741.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion Receivables, Trying to import receipts using lockbox is getting these errors:


Error:

Record 1: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column DEPOSIT_DATE.
ORA-01843: not a valid month.

Record 3: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column DEPOSIT_DATE.
ORA-01843: not a valid month.

Record 4: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column AMOUNT_APPLIED1.
ORA-01722: invalid number.

Record 6: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column AMOUNT_APPLIED1.
ORA-01722: invalid number.

Record 8: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column AMOUNT_APPLIED1.
ORA-01722: invalid number.

Record 10: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column AMOUNT_APPLIED1.
ORA-01722: invalid number.

Record 12: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column DEPOSIT_DATE.
ORA-01843: not a valid month.

Record 13: Rejected - Error on table AR_PAYMENTS_INTERFACE_ALL, column DEPOSIT_DATE.
ORA-01843: not a valid month.



Steps to reproduce the issue:

The issue can be reproduced at will with the following steps:

 

  1. On Navigator.
  2. Go to Tools > Scheduling Processes.
  3. Run Lockbox process.
  4. Reviewed the report and observed the errors described appear.



Cause

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In this Document
Symptoms
Cause
Solution


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