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Unable To Access Storefront From Iphone With Basic Authentication (Doc ID 2677695.1)

Last updated on JUNE 10, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Storefront is not accessible on iPhone devices.

Error seen " Internal Server Error" after entering required basic authentication.

The issue can be reproduced at will with the following steps:

  1. Try to access the storefront from an iphone
  2. It will require basic authentication
  3. After authenticated get a screen with the message "Internal server error"

Cause

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In this Document
Symptoms
Cause
Solution


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