Unable To Access Storefront From Iphone With Basic Authentication
(Doc ID 2677695.1)
Last updated on AUGUST 05, 2024
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Storefront is not accessible on iPhone devices.
Error seen " Internal Server Error" after entering required basic authentication.
The issue can be reproduced at will with the following steps:
- Try to access the storefront from an iphone
- It will require basic authentication
- After authenticated get a screen with the message "Internal server error"
Cause
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In this Document
Symptoms |
Cause |
Solution |