How To Send Email Notification When The Service Request Is Updated?
(Doc ID 2677963.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.
The implementation admin has as requirement to send email notification to an email address when there is any update in the service request, any possible update.
Customer configured the email notification but it is not trig-erring.
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