My Oracle Support Banner

How To Send Email Notification When The Service Request Is Updated? (Doc ID 2677963.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


The implementation admin has as requirement to send email notification to an email address when there is any update in the service request, any possible update.
Customer configured the email notification but it is not trig-erring.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.