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JCS Backup Fails with Error "PSM-BKP-50207: Failure code: 253,JCS-BR-ERROR_BACKUP_DB_HOST_ACCESS" (Doc ID 2678257.1)

Last updated on JUNE 10, 2020

Applies to:

Java Cloud Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : NA version, Managing Service Instances

JCS backup fails

Automatic/System initiated JCS backup is failing with below error. On demand backup is successful.

Jun 1, 2020 8:56:13 PM UTC Activity Submitted
Jun 1, 2020 8:56:14 PM UTC Activity Started
Jun 1, 2020 8:58:27 PM UTC PSM-BKP-50207: Failure code: 253,JCS-BR-ERROR_BACKUP_DB_HOST_ACCESS.
Jun 1, 2020 8:58:27 PM UTC An Oracle Storage Cloud Service container is configured...Unable to reach host DBHOST as user opc. The host DBHOST might be down or cannot be accessed by SSH. Please make sure it is up and can be accessed by SSH, then try again. If problem persists and the host is up, please contact Oracle Support Services...Backup health check failed for all database hosts...
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Jun 1, 2020 9:06:50 PM UTC Activity Ended

Cause

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In this Document
Symptoms
Cause
Solution


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