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Master KM: Guide to Work Definitions including FAQ, Troubleshooting and Common Issues (Doc ID 2678684.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Manufacturing Cloud Service
Information in this document applies to any platform.

Purpose

 The purpose of this document is to provide a complete guide to Work Definitions in manufacturing cloud.

Scope

 This document will give an overview of Work Definitions, address frequently asked questions and help troubleshoot common issues.

Details

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In this Document
Purpose
Scope
Details
 Work Definitions in Manufacturing
 Frequently Asked Questions (FAQ)
 Is it possible to have operation items with negative quantities?
 Is there a limit to the number of standard operations that can be defined?
 Can operation items be automatically assigned (similar to work order) using work definition FBDI?
 What are the best practices for creating large ATO Model structure work definition?
 Are there audit trails for work definition?
 How to add ad hoc operation item or operation item with higher quantity that item structure?
 Troubleshooting
 Work Definition and association to Item Structure
 Dates validation in item, work definition, work order
 User is not able to assign Adhoc Items to a work definition
 Operations or Structure not visible in the work definition
 Changes to current work definitions version overwrites end dated versions of work definitions
 Updates to work definition (in organizations which is enabled for ERES) leads to an error: The change you performed is invalid. Changes to an operation or its material and resources must be completed through a new work definition operation. (WIS-4440334)
 Common Issues
 When trying to open a work definition, getting a message: “An Application error occurred. See the incident log for more information.” Or “An Application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: xxx, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_FSCM_UIAPP.”
 How to resolve the below error: The provided work definition version start date dd/mm/yy hh:mm AM is invalid. It must be later than or equal to revision date dd/mm/yy hh:mm AM of item abcd. (WIS-4440183)? 
 Not able to assign person name ‘<person name>’ under resource instances of Labor type resource.
 Cannot edit the ‘Serialization’ field at work definition operation level
 End dated work definition names can be queried in work definition name LOV while creating a work definition
 While creating a Work order, following error occurred: Work Order cannot be created because a primary work definition is not available for the item (WIE-4425584)
 Disabled / End-dated Components Still Show in Item Structure Pane of Work Definition and Report
 Issues for operation items with quantities in decimals
 Unable to view multi level item structure in Work Definition for ATO items
 Not able to copy descriptive flexfield in work definition
 Automatic conversion does not happen as well as the green checkbox is not updated based on change in UOM on work definition
 Back to back supply order fails to create a work order with the error:  The work order creation failed because there is an incomplete operation assignment in the ATO model work definition as of work definition date 2020-11-11. (WIS-4440484)
 For an item with Build in WIP parameter set as No in PIM, system does not prevent work definition creation, but work order creation is not allowed.
 Work definition version cannot be submitted for approval

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