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Oracle Fusion Learning Cloud: Previously Failed Course that is Retaken and Passed on Second Attempt Retains Failed Status of First Attempt (Doc ID 2678769.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When a learner retakes and passes a course in the Oracle Learning Cloud that was failed on the first attempt, the NotPassed status of the course does not update to reflect the passing status of the second attempt.

Cause

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In this Document
Symptoms
Cause
Solution


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