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Changes To User First Name or Last Name In My Services Are Not Shown In Planning Cloud Application (Doc ID 2678911.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A to N/A [Release 11.1]
Information in this document applies to any platform.

Symptoms

After updating First Name or Last Name of a user in My Services, the change is not shown in Planning Cloud Manage Users UI. The name change should synchronize to the Manage Users UI. Due to this issue, users cannot change display name as expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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