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Severity Definitions For HCM Cloud Service Requests (Doc ID 2679062.1)

Last updated on AUGUST 05, 2020

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Performance Management Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Profile Management Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Talent Review Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Purpose

 Understand the Severity Definitions as per the Support Policies

Details

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In this Document
Purpose
Details
 24x7 Support
 Severity 1
 Severity 2
 Severity 3
 Severity 4

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