Engagement Recording Are Not Available On Live Experience Portal
(Doc ID 2679159.1)
Last updated on MARCH 07, 2022
Applies to:Oracle Fusion B2B Service Cloud Service
Information in this document applies to any platform.
On Live Experience Admin UI in Engagements section, Engagement recordings are not available for particular calls.
While the engagement process is still running, LX User couldn't find the call recording. There are about 70 such missing recordings.
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