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Agent Variables For Agent Event 'GTM TRANSACTION - OBJECT DOCUMENTS SENT' Is Missing DOCUMENT And DOCUMENTTYPE (Doc ID 2679873.1)

Last updated on JUNE 11, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Oracle Trade Compliance Cloud Service - Version 6.3.4 and later
Oracle Customs Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

Agent variables for agent Event 'GTM TRANSACTION - OBJECT DOCUMENTS SENT' is missing DOCUMENT and DOCUMENTTYPE, when using the GTM Transaction action 'Send Documents', but these variables are exists when using the GTM Transaction Document Content action 'Send Document'

EXAMPLE
---------------
Agent ID: XXX
Agent Type: GTM TRANSACTION
Agent Event: GTM TRANSACTION - OBJECT DOCUMENTS SENT

Action: Transactions > Trade Transactions > Actions > Documents > Send Documents

Debug Agent Starting agent XXX.XXX
in response to GtmTransactionActionTopic:gtmTransaction=XXX.XXX, appAction=SEND OBJECT DOCUMENTS (as null)
Debug WorkflowDetails Agent Variables {AGENT=XXX.XXX, GID=XXX.XXX, LOG_PROCESS=372933, AGENT_INSTANCE=318131249, EVENT_GID=GTM TRANSACTION - OBJECT DOCUMENTS SENT}


Agent ID: XXX
Agent Type: GTM TRANSACTION
Agent Event: GTM TRANSACTION - SEND DOCUMENT REVISION

Action: Transactions > Trade Transactions. On the Documents tab > click the Actions icon next to a Standard Document. Click Content > Send Document

Debug Agent Starting agent XXX.XXX
in response to GtmTransactionActionTopic:gtmTransaction=XXX.XXX, appAction=SEND DOCUMENT REVISION (as null)
Debug WorkflowDetails Agent Variables {AGENT=XXX.XXX, GID=XXX.XXX, LOG_PROCESS=465726, EVENT_GID=GTM TRANSACTION - SEND DOCUMENT REVISION, DOCUMENT=XXX.XXX, DOCUMENTTYPE=XXX.XXX, AGENT_INSTANCE=1436097811}

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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