Professional Client Login Fails With Error "EAccessViolation in module dbexpoda40.dll"
(Doc ID 2680916.1)
Last updated on SEPTEMBER 06, 2023
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 220.127.116.11 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.104.22.168 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 22.214.171.124 to 126.96.36.199 [Release 16.2]
Information in this document applies to any platform.
When attempting to log into Professional client, the following error occurs:
Exception EAccessViolation in module dbexpoda40.dll at 0000000000005EE7.
Access violation at address 000000000ABD5EE7 in module 'dbexpoda40.dll'. Read of address 0000000000B487340.
The issue can be reproduced occasionally with the following steps:
- Attempt to login to P6 Professional.
- Observe the reported error.
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