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Fusion Benefits: The Links For The Pending Actions Are Disabled In Self Service Unlike In Admin Benefits Service Center (Doc ID 2682556.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

The links for the Pending actions for both Beneficiary Designation and Certifications are disabled in Employee Self service (SSBEN) unlike in Admin pages.

From SSBEN, the user is unable to designate beneficiaries with percentage nor are they able to upload certifications for life event requirements.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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