FA: SCM: OM: Error during Order Import using SOAP Webservices - A cross-referenced value was not found for attribute ShippingServiceLevel in source system OPS.
(Doc ID 2683156.1)
Last updated on MAY 06, 2022
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Manage Orders
Below error is received in the response payload when importing orders with certain ship methods using SOAP Webservices.
A cross-referenced value was not found for attribute ShippingServiceLevel in source system OPS.
Order gets created without ship method.
EXPECTED BEHAVIOR
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Order should get created with ship method passed in the payload.
STEPS
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The issue can be reproduced at will with the following steps:
1. Import order using SOAP Webservices. Ensure that the payload contains Ship method values.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |