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FA: SCM: OM: Error during Order Import using SOAP Webservices - A cross-referenced value was not found for attribute ShippingServiceLevel in source system OPS. (Doc ID 2683156.1)

Last updated on JUNE 29, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Manage Orders

Below error is received in the response payload when importing orders with certain ship methods using SOAP Webservices. 

A cross-referenced value was not found for attribute ShippingServiceLevel in source system OPS.

Order gets created without ship method.

EXPECTED BEHAVIOR
-----------------------
Order should get created with ship method passed in the payload. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import order using SOAP Webservices. Ensure that the payload contains Ship method values. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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