My Oracle Support Banner

Full Baseline Indexing Operation Consistently Fails With "status": "CANCELED" on the PromoteContentIndexable Step of the EndecaIndexing Phase (Doc ID 2684068.1)

Last updated on JULY 17, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

The Full Baseline Indexing operation fails consistently with "status": "CANCELED" (even after manual restart of the Search service) on the last step of the process ie. the PromoteContentIndexable step of the EndecaIndexing phase, while all previous steps are Complete

e.g.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.