Agent Action Copy Remarks is Copying Incorrectly - the remark_text Content is Copied to the Public Remark Qualifier "REM" Instead of Copying to the Original Qualifier Name (Doc ID 2684252.1)

Last updated on JUNE 24, 2020

Applies to:

Symptoms

The seeded agent action Copy Remarks is copying remark_text content to the public remark qualifier "REM" instead of copying to the original qualifier name.  

Changes

When we don't select any qualifier while copying refnum, remark or involved parties, it defaults to "ALL". In the case of Remarks and involved parties, it will copy remarks and involved parties from the qualifiers of "From" object
to the respective qualifiers of "To" object. In case of refnums, "To" and "From" objects may be referring to different qualifiers table hence some qualifiers which are available for "From" object may not be available for "To" object and vice versa. In such a case, refnums will be copied against qualifiers which are common in both objects.

Cause

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