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Order Family POCre Type Message Not Reaching SIOCS (Doc ID 2684599.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

When tried to publish Order family POCre type message using RIB-EXT, message is getting lost in RIB-TAFR and not getting populated to etOrderISO topic and hence RIB-SIM is not consuming it.

Steps To Recreate:
1) Ensure that in SIOCS MPS_WORK_TYPE, Order subscription is enabled
2) Create an XML with message family as Order and type as POCre
3) Publish the message to RIB-EXT using tool like Postman.
4) Message is processed till Tafr, observe the rib-tafr.OrderToOdrISO_tafr_1 to confirm the same
5) Go to jms1 console to see if etOrderISO topic became active - it is not.
6) Message has not reached SIOCS , no log created for RIB_SIM.Order Subscriber logs and no messages pending to be processed in SIOCS MPS_STAGED_MESSAGE.

Cause

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In this Document
Symptoms
Cause
Solution


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