My Oracle Support Banner

ERP Cloud Adapter getReportHistoryInfo Task Intermittently Stops Working and Appears to Freeze or Hang (Doc ID 2685312.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Data Integrator on Marketplace - Version 12.2.1.4.200123 to 12.2.1.4.200413
Oracle Data Integrator - Version 12.2.1.4.200123 to 12.2.1.4.200413 [Release 12c]
Information in this document applies to any platform.

Symptoms

The getReportHistoryInfo Task for LKM Oracle ERP Cloud to SQL intermittently does not work.

This task doesn't error out it just shows it's running for more than 8 hours.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.