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Level 2 Supervisory Approval Is Not triggering (Doc ID 2685546.1)

Last updated on JUNE 26, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Journals and Intercompany

ACTUAL BEHAVIOR
---------------
Level 2 Supervisory Approval Is Not triggering and completing 1st level only

EXPECTED BEHAVIOR
-----------------------

It should go for 2 levels of approval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to BPM work space >>Administration --> Task Configuration --> search for FinFunTransactionApproval task

2. Create  2 level supervisor rule

Cause

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In this Document
Symptoms
Cause
Solution


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