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FA: SCM: OM: Cancelling Imported Order Fails With: You cannot edit this sales order because you cannot modify the price, the tax, or the shipping charge. You cannot edit this sales order because it was created in a different source system. (Doc ID 2686304.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

An Error is reported when force cancelling an Imported Sales Order which is stuck in Not Started status:

You cannot edit this sales order because you cannot modify the price, the tax, or the shipping charge. You cannot edit this sales order because it was created in a different source system. You cannot edit this sales order because it was created in a different source system.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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