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FA: SCM: OM: Unable to Cancel RMA Order Line Which is Already Received And Adjusted To 0 Quantity (Doc ID 2688235.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Manage Orders

ACTUAL BEHAVIOR
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Unable to cancel RMA order line which is already received and adjusted to 0 quantity by correction of receipt.  

ERROR

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Cancellation of line 1 failed because of the following constraint: The user cannot cancel the return order line because the business received all or part of the quantity for this line. Source Order Information: XXX (FOM-4515029)

  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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